MyDigitalSales - Order

Overview

Once you click an order in the overview you will be redirected to the order page. The order page is separated in 2 sections; the order details and the statistics.

The Order details

mydigitalsales order details

Screen Description

1 The customer' email address. If, by accident, the customer made an spelling mistake you can easily update the email here. Just change the email and hit save.

2 The download link that has been sent to the passenger by email

3 If the customer hasn't received the email with the link to the download page, or you just changed his email and you want to resend the download link, click this button and we will queue another email.

4 This table will show all the digital product the customer has ordered.

5 The name of a digital file that has been attached to the product

6 The name of a digital file that has been attached to the product

7 The number of times the product has been downloaded so far.

8 Click the [-] or the [+] to increase the download limit per file

The Order Statistics

mydigitalsales order statistics

Screen Description

1 The notifications table displays an overview of all the notifications that have been sent to the customer

2 The email to which the notification has been sent

3 The notification type that has been sent. First is referring the initial email that has been sent. Custom refers to every other email triggered by the button on top of this page.

4 The date and time the email has been sent

5 The date and time the email has been read by the customer

6 The Download page views table displays an over view of the times the customer has visited the download page.

7 The corresponding IP address the customer used to visit the download page

8 The date and time the customer has visited the download page.