SEOshop Mobile Manual - Orders

Orderlist

This section will allow you to see the latest orders of your webshop. It displays the orders and their amounts, customers and current status, grouped by date.


The Screen

SEOshopmobile Order List

Screen Description. This screen is scrollable. If pulled down the orderlist will refresh and update all the orders that are updated or new. This may take a couple of seconds.

1 This button toggles the menu on the left side. Within this menu you can switch through the different sections; Orders, Customers, Reviews, Tickets, Products, Settings.

2 These buttons will filter the orders list. When clicked on Unpaid, only unpaid orders will be displayed. When clicked on Not Shipped, only the not shipped orders will be displayed

3 The orders are grouped by the date. Every order below this date is placed on that date.

4 Indicates the status of that order.

5 The name of the customer

6 The ordernumber

7 The total amount of the order including shippingcosts and tax.

8 Tab this arrow to see the order details.

Order Details

This section will allow you to see the order details.


The Screen

SEOshopmobile Order Details

Screen Description. This screen is scrollable. If pulled down the orderlist will refresh and update all the orders that are updated or new. This may take a couple of seconds.

1 Tab this button to go back to the Order List

2 This button will provide you with a legend of the status icons

3 Total amount of the order including all shipping costs, tax and discount deducted

4 The status of the order

5 The customer shipping adres

6 The customer contact details, both the telephone number and the email are clickable. Leveraging an ultimate customer experience.

7 List of ordered products. The products are individually clickable and will guide you to the product details section of that product.

8 Stockstatus of the ordered product.
Blue - stock not traced
Green - In stock
Red - Out of stock
Orange - Almost out of stock.

9 Change the payment status of this order. If order is paid, click paid. (Note: the customer will be notified of this change.

10 Change the shipping status of this order. If the order is shipped, click shipped. (Note: the customer will be notified of this change.)

11 Other relevant information, such as discounts and payment providerss